![]() Use the form listed above and explain your situation. If your Gerber sheath is worn out, Gerber offers free replacement sheaths specific to your particular multi-tool model. Gerber will send you an email with updates about your request. Fill in the required information and press the submit button. When you are ready to contact Gerber for repair or replacement, follow the instructions above to be taken to Gerber's online warranty form. As of Jan 1, their 800 number is no longer available. They are available Mon-Fri from 8am to 5pm Pacific Time. If you have questions regarding multitool repairs, please contact Gerber directly and choose the warranty repair option from the menu. ![]() They say they will update you on the status of your request. Select the Warranty tab under the Support column at the bottom left side of the page.Īfter reading the disclaimer, click the Submit Warranty Request button in the middle of the page.įill out the form and add a picture of the damaged multitool using your cell phone or camera. Instead, an email form is offered to facilitate repairs. Due to the pandemic, they are short-staffed and cannot handle all of the current requests. Warranty Update: Gerber is no longer accepting multitools sent in for repair. Gerber Legendary Blades provides repairs and a limited lifetime warranty for products which were purchased in North America, and a limited 25 year warranty on products purchased outside of North America. Our website only sells Gerber multitools as part of our larger inventory of multitools. We receive occasional requests from owners of Gerber multitools regarding needed repairs.
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